Privacy Policy

In order to provide transparency regarding our data practices, Lutfi AlBragi has developed this Privacy Document to explain the handling—including collection, retention, and sharing—of personal details belonging to those who interact with our offerings ('you' or 'Users'). This applies to all Lutfi AlBragi digital products, specifically our mobile gaming titles and any linked platforms (individually and collectively termed the 'Services'). Furthermore, this text outlines the control you maintain over your data and the options available to you.

1. Categories of Information We Process

The specific types of personal data Lutfi AlBragi gathers are determined by the nature of your engagement with our services, the specific features you utilize, and the privacy configurations you have selected. The information we collect is categorized as follows:

Technical & Device Identifiers: We record unique hardware and software identifiers, including but not limited to, International Mobile Equipment Identity (IMEI), iOS Advertising Identifier (IDFA), Android Advertising ID, and Media Access Control (MAC) addresses. We also track application-specific data such as app identifiers, version numbers, distribution sources, and the versions of internal tools used (e.g., SDK, API, or JavaScript code).

System & Hardware Specifications: To ensure service optimization, we collect details regarding your terminal device, such as the manufacturer, model, and operating system version. This also extends to hardware performance metrics like CPU usage, battery status, and disk capacity.

Connection & Environment Data: Our systems log information related to your network environment, including IP addresses, Internet Service Provider (ISP) details, connection types (such as WiFi status), and regional settings like time zone and language preferences.

Usage & Interaction Logs: We monitor browser types, platform details, and precise timing of activities, including session duration (start and stop times) and activity timestamps.

User-Provided Content: Any digital assets you voluntarily submit through our communication channels or platform features—such as documents, images, video files, or other transmitted data—are also collected and stored.

2. How we use your information

1. Purposes of Data Processing

Lutfi AlBragi utilizes both your personal details and technical data (individually or combined) to maintain our services and tailor your experience. Our activities include:

Core Functionality & Optimization: We process data to run, refine, and innovate our Apps. This involves maintaining high-score tables, enabling social interactions (such as friend-finding or network sharing), and ensuring your progress and statistics are synchronized across multiple devices.

System Integrity & Security: To protect our community, we use information to detect and prevent fraudulent or illegal activities. This includes troubleshooting technical glitches, deploying software patches, and enforcing our legal terms to ensure a fair environment for all users.

Commercial & Advertising Reach: We display advertisements and evaluate their impact. By analyzing your preferences, we deliver dynamic content and specialized in-App experiences that align with your interests.

2. User Assistance and Interaction

We rely on your information to bridge the gap between Lutfi AlBragi and our users:

Customer Support: We use account data to resolve your specific technical issues or inquiries.

Feedback Loops: We may invite you to participate in surveys to better understand your needs.

Essential Updates: Lutfi AlBragi sends transactional messages, such as purchase confirmations and vital service notifications, to keep you informed.

3. Marketing and Customization

To make our communications more relevant, we:

Suggest new products or features based on your past activity.

Distribute tailored marketing materials and promotional offers that we believe will interest you.

4. Advanced Analytics and Tracking Technologies

To better understand user engagement, Lutfi AlBragi implements analytical tools. On iOS devices, we utilize the Identifier for Vendor (IDFV) to monitor usage patterns over time. If you have multiple Lutfi AlBragi apps, these may share a common identifier to provide us with a holistic view of your engagement.

Our analytical processes include:

Pattern Recognition: Evaluating aggregated or individual behavior to identify broad trends.

Performance Diagnostics: Assessing how our software interacts with your hardware to mitigate crashes.

User Segmentation: Categorizing users based on location or App usage habits to refine our services.

Experimental Research (A/B Testing): We may assign your device identifier to specific test groups to compare different app versions and determine which features offer the best user experience.

5. Notice for Residents of the European Economic Area (EEA)

In accordance with the General Data Protection Regulation (GDPR), Lutfi AlBragi maintains a digital log of your consent status on servers located within the EU. This registry includes your device identifier. If you opt-in to personalized ads, your advertising ID is archived solely to facilitate your rights to data portability or deletion. If consent is withheld, such identifiers are excluded from our compliance database.

3. Recipients of Your Personal Information

To facilitate our services, we may disclose your data to the following categories of recipients:

Our Corporate Group: Information is shared internally with affiliated companies that assist in service administration. Detailed information regarding our group structure is available on our corporate website.

Operational Subcontractors: We engage third-party technical vendors to support core functions, such as product distribution, promotional activities, and the prevention of fraudulent or harmful behavior. These providers are contractually mandated to uphold the same rigorous data protection standards as we do.

Marketing and Personalization Partners: We collaborate with external partners to deliver customized content and advertisements.

A full directory of these entities is maintained on our Cookies Page.

Users retain the right to manage their preferences or opt-out of such sharing through the settings provided therein.

Business Successors: In the event of a restructuring, merger, or the sale of our business assets, your information may be transferred to the acquiring entity.

Legal and Regulatory Authorities: We may provide data to judicial or administrative bodies to ensure regulatory compliance or to support official investigations. Every request is strictly scrutinized for its legal validity before any data is released.

Cross-Border Data Movements

Your information may be processed in jurisdictions outside the European Union that provide comparable levels of data security. For transfers to regions with different regulations, we ensure the safety of your data through the implementation of Standard Contractual Clauses (SCCs) as endorsed by the European Commission.

4. Our Policy Regarding Minors and Age Limitations

1. Service Accessibility & Suitability

Our digital services are primarily intended for users who have reached the age of majority or the minimum age required to independently provide digital consent.

2. User Age Verification and Data Handling Restrictions

Age Confirmation Mechanism: We employ an internal age screening mechanism (age-gate) to verify the user's age.

Data Tracking Restrictions: Users who fall beneath the age required to grant valid consent for targeted advertising, profiling, and geolocation tracking can still fully access our Services.

Contextual Advertising Model: Our system will automatically restrict these targeting activities; all advertising provided will, in such cases, be purely contextual.

Scope of Data Collection: Data acquired from users identified as being under the minimum age (typically under 13, or under 16 in specific EU regions) is strictly limited to that essential for core service functionality and ensuring compliance with applicable protective privacy legislation.

3. Integration Features (Age-Appropriate)

External Platform Connection: Users who meet the minimum age threshold (e.g., 13 or 16 in certain territories) may be offered the option to link their account with third-party social platforms (e.g., Facebook).

Third-Party Policies: Please note that engaging with such third-party features requires reviewing and adhering to their respective privacy documents.

4. Guidance for Parents and Legal Guardians

Contact Information: Should your child (under the age limit) be utilizing our services, we encourage you to contact us with any concerns or queries.

Data Deletion Request: Upon receipt of a verifiable request, we will immediately proceed to remove any identifiable personal information belonging to your child, unless you provide us with explicit, verifiable permission for their continued use of our applications.

5. Data Preservation Protocols

1. Standard Retention Maximum

Our standard operating procedure dictates that collected data will be maintained for a maximum duration of 180 days.

2. Handling of Processed Data

We reserve the right to anonymize and consolidate the retained information during this period. This resulting de-identified, aggregated data is not bound by the standard retention limit and may be preserved beyond the 180 days to meet vital business requirements or analytical needs.

3. Effect of Application Removal

Please note that the removal of our application from your device does not initiate the automatic erasure of data already in our possession. This existing data will continue to be governed by the established data retention and expiry schedule, irrespective of the uninstall action.

6. How we protect your information

We have put in place reasonable controls designed to help safeguard the personal information we collect via our products. However, no security measures are perfect and we cannot assure you that personal information that we collect will never be accessed or used in an unauthorized way.

7. Global User Rights & Regional Compliance

1. Universal Access & Control We uphold your privacy irrespective of your geographic location. You are empowered to contact us at any time to:

Inspect: Review the personal data we maintain about you.

Rectify: Request updates to correct any inaccuracies.

Remove: Ask for the deletion of your data (unless retention is required by law or operational necessity).

2. Brazilian Residents (LGPD) If you are located in Brazil, the Lei Geral de Proteção de Dados (LGPD) affords you specific protections.

Legal Grounds for Data Use Our processing of your data is justified by:

Contractual Performance: To deliver the App services you use.

Legitimate Interest: To ensure safety, security, and fraud prevention.

Consent: To serve personalized advertisements (where applicable).

Your Statutory Rights (LGPD Art. 18) Under Article 18, you are entitled to request:

Confirmation that your data is being processed.

Access to your specific data records.

Correction of data that is incomplete, inaccurate, or outdated.

Anonymization, blocking, or deletion of data that is unnecessary, excessive, or processed in violation of the law.

Portability of your data to another provider.

Information regarding public and private entities with which we have shared your data.

8. Contact

Should you require clarification regarding the terms of this Privacy Policy or our data handling procedures, we are available to assist you. Please direct your correspondence to the following address: hafilati.joi@gmail.com